We resolve all your doubts

Are there different sizes?

Yes. We offer size S for children under 12 years old and size L for children over 12 years old. The elastic at the back allows you to adjust the pressure to your head size.

Where can I buy the products?

Currently, they are only available on our official website and in specialized stores.

Who is behind the project?

A team of professionals led by Carlos Pelayo Fernández-Arche. Meet the full team here .

Is there a guarantee?

Yes, Proteckthor has a 3-month warranty from purchase.

Can I use Proteckthor for any sport?

Yes, it is adapted for football, basketball, rugby, baseball and more.

How can I contact Proteckthor?

You can contact us at [email protected]

What do I do if I have entered the shipping information incorrectly?

Please contact us at [email protected] with your name, order number and correct details.

What makes Proteckthor different from other products on the market?

Our patented technology maintains the skull's finishing power and absorbs impacts better than competitive padded bands.

What should I do if my product has a problem within the warranty period?

Please contact us at [email protected] describing the problem. We will analyze your case and provide you with an answer.

What happens if the product I purchased has a problem after the warranty has ended?

Please contact us at [email protected] describing the problem. We will analyze your case and provide you with a response.

How can I make a return?

Contact us at [email protected] and we will tell you the process to follow.

How can I request a sponsorship or collaboration?

To join the Proteckthor Club, please contact us at [email protected].

I am interested in a professional position within Proteckthor. How should I proceed?

Send your request to [email protected].

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