Privacy Policy

1.- Who is responsible for processing your data?

The party responsible for data processing relating to the various processes regarding the management of our users, clients or suppliers is Smartband, SL, with CIF B42801043 and registered office at Calle Madre Teresa de Calcuta 75 3º B 28049 – Madrid (Madrid), registered in the Commercial Registry, Sheet M-733805. Volume 41403. Folio 198. The email address to contact the company is: info@proteckthor.com.

For the purposes of our data protection policy, the contact email is info@proteckthor.com.

2.- What type of data do we have about you and how did we obtain it?

The categories of personal data that Smartband, SL processes about its customers and suppliers are:

  • Identification data.
  • Postal or electronic addresses.
  • Commercial information.
  • Transaction data.

We have obtained all the above-mentioned data either directly from you by sending a contact form or by submitting a commercial offer, contractual proposal, etc. or through your company by providing us with identification data and other information necessary to carry out the purpose of the contractual relationship between the parties. It will be your or your company's obligation to provide us with updated data in the event of any changes.

3.- For what purpose do we process your data?

At Smartband, SL we process the data provided by interested parties in order to manage different activities arising from specific procedures carried out in the area of ​​sales, after-sales service, supplier management, service quality, etc. In this way, we will use your data to carry out some of the following actions:

Sending the information requested by us through the contact form on our website or any other means of contact with our company,

Provide both potential customers and our customers with offers of products and services of interest,

Carry out the administrative, fiscal and accounting management of our clients and/or suppliers,

We will not create commercial profiles based on the information provided and, consequently, we will not make automated decisions regarding a commercial profile.

4.- How long will we keep your data?

Personal data relating to natural persons linked to potential clients, customers and suppliers that Smartband, SL collects through the various contact and/or information collection forms will be kept as long as their deletion is not requested by the interested party.

The data provided by our clients and suppliers will be kept as long as the business relationship between the parties is maintained, respecting in any case the minimum legal retention periods according to the subject matter.

In any case, Smartband, SL will retain your personal data for the period of time that is reasonably necessary taking into account our needs to respond to queries or resolve problems, make improvements, activate new services and comply with the requirements imposed by applicable legislation. This means that we can retain your personal data for a reasonable period of time even after you have stopped using our products or have stopped using this website. After this period, your personal data will be deleted from all Smartband, SL systems.

5.- What is the basis of legitimacy for the processing of your data?

Depending on the type of data processing, we summarize below the basis for legitimation of said processing:

6.- To which recipients will your data be communicated?

Smartband, SL will never share your personal data with any third party company that intends to use it in its direct marketing actions, except in the case that you have expressly authorized us to do so.

We inform you that your data will not be transferred or communicated to third parties, and Smartband, SL is the sole party responsible for its processing and safekeeping.

7.- What are your rights as an affected or interested party?

Any person has the right to obtain confirmation as to whether or not Smartband, SL is processing personal data concerning him or her.

Specifically, interested parties may request the right to access their personal data, as well as receive it in a common and machine-readable format if the processing is carried out by electronic means (right to portability).

Likewise, interested parties may request the right to rectify inaccurate data or, where appropriate, request its deletion when, among other reasons, the data is no longer necessary for the purposes for which it was collected.

Additionally, in certain circumstances, interested parties may request the limitation of the processing of their data, or in certain circumstances and for reasons related to their particular situation, interested parties may exercise their right to object to the processing of their data. Smartband, SL will stop processing the data, except for compelling legitimate reasons, or the exercise or defense of possible claims or in those exceptions established in the applicable regulations.

We also inform you that you have the right to withdraw your consent at any time, without affecting the legality of the processing based on the consent prior to its withdrawal.

Users are also informed that they may exercise the aforementioned rights at any time by writing to us using the contact details that appear in Section 1, 'data controller' of this Data Protection and Privacy Policy of Smartband, SL, attaching a copy of their ID. You also have the right to file a complaint with the Spanish Data Protection Agency, especially when you have not obtained satisfaction in the exercise of your rights.

Spanish Data Protection Agency.

  • C/ Jorge Juan, 6
  • 28001 – Madrid
  • Tel. 901100099 / 912663517

8.- Protection of data of website users.

In accordance with the current Regulation (EU) 2016/679, Smartband, SL informs that the personal data of the Users of the website will be processed for the processing activity indicated in each data collection form on our website by Smartband, SL. Such processing of your data will be covered by your own consent. By clicking the "SEND" button, the User consents to the processing of his/her data by Smartband, SL.

We also inform you that unless there is a legal obligation or express consent on your part, Smartband, SL will not transfer your data to third parties. (In the event of transfer, please inform which data will be transferred and to whom)

Likewise, the User is informed that at any time he/she may exercise his/her rights of access, rectification or deletion of data, as well as other rights recognised in this document and regulated in Regulation (EU) 2016/679, by notifying Smartband, SL, with CIF B42801043 and registered office at C/ Madre Teresa de Calcuta 75 3º B 28049 – Madrid (Madrid), the company's contact email is: info@proteckthor.com.

Furthermore, in accordance with the provisions of Law 34/2002, of July 11, on Information Society Services and Electronic Commerce, Smartband, SL undertakes not to send advertising via email without first obtaining the express authorization of the recipient. The User may object to the sending of advertising by checking the corresponding box.

9.- Other information of interest regarding our privacy policy.

9.1 Security Measures
Smartband, SL adopts the security levels required by current European and Spanish data protection regulations, taking into account the state of the art, the costs of application and the nature, scope, context and purposes of the processing described, as well as the risks of varying probability and severity for your rights and freedoms as a person.

9.2 Modifications to our Data Protection and Privacy Policy.

Smartband, SL may occasionally make changes and corrections to this section of the Data Protection Policy for Employees. Please check this section regularly to see any changes that may have occurred and how they may affect you.

9.3 Why is it necessary to accept this Data Protection and Privacy Policy?

This section of the Data Protection Policy for Employees provides you with all the necessary information in an easily accessible manner so that you can find out about the type of data that Smartband, SL holds on its potential clients, clients and/or suppliers, the purposes pursued, the rights that the data protection regulations recognise for you as the affected person and how to exercise these rights. Therefore, by deliberately sending your personal data through our means of contact and/or by starting the business relationship with our company, we consider that you recognise and accept the processing of your personal data as described in this policy. This personal information will only be used for the purposes for which you have provided it to us or certain national or regional regulations enable us to do so.

In any case, we must warn you that a refusal on your part to provide us with certain requested data could hinder the development of the contractual relationship between the parties with possible serious consequences when providing the various services contemplated in the commercial contract entered into with the contracting party.

If you have any questions regarding this section of the Data Protection Policy for Potential Clients, Clients and Suppliers of Smartband, SL, please contact the company using the address provided in the first section 'Data Controller' and we will be happy to assist you and answer any additional questions you may have.

Applicable legislation

These Conditions shall be governed at all times by the provisions of Spanish and European legislation on the protection of personal data and privacy.