Privacy policy

The controller of data processing related to the different processes regarding the management of our users, customers or suppliers is Smartband, S.L., with Tax ID B42801043 and registered office at Calle Madre Teresa de Calcuta 75 3º B 28049 – Madrid (Madrid), registered in the Commercial Registry, Sheet M-733805. Volume 41403. Folio 198. The contact email address with the company is: info@proteckthor.com. For the purposes of our data protection policy, the contact email is info@proteckthor.com.

The categories of personal data that Smartband, S.L. processes about its customers and suppliers are: Identification data. Postal or electronic addresses. Commercial information. Transaction data. All the data mentioned above has been obtained either directly from you through sending a contact form or presenting a commercial offer, contractual proposal, etc., or through your company by providing us with identification data and other necessary information to carry out the purpose of the contractual relationship between the parties. It will be an obligation of yours or your company to provide us with updated data in case of modification.

At Smartband, S.L. we process the data provided by interested parties in order to manage different activities derived from specific procedures carried out in matters of sales, after-sales service, supplier management, service quality, etc. In this way, we will use your data to carry out some of the following actions: Sending the information requested through the contact form on our website or any other means of contact with our company, Providing both potential customers and our customers with offers of products and services of their interest, Carrying out the administrative, fiscal and accounting management of our customers and/or suppliers, We will not create commercial profiles based on the information provided and consequently we will not make automated decisions regarding a commercial profile.

Personal data relating to natural persons linked to potential customers, customers and suppliers that Smartband, S.L. collects through different contact forms and/or information collection will be kept until its deletion is requested by the interested party. The data provided by our customers and suppliers will be kept as long as the commercial relationship between the parties is maintained, respecting in any case the minimum legal retention periods according to the matter. In any case, Smartband, S.L. will keep your personal data for the period of time that is reasonably necessary taking into account our needs to respond to questions that arise or solve problems, make improvements, activate new services and comply with the requirements demanded by applicable legislation. This means that we may retain your personal data for a reasonable period of time even after you have stopped using our products or stopped using this website. After this period, your personal data will be deleted from all Smartband, S.L. systems.

According to the type of data processing, we summarize below the legal basis for such processing:

Smartband, S.L. will never share your personal data with any third-party company that intends to use it in their direct marketing actions, except in the case that you have expressly authorized us to do so. We inform you that your data will not be transferred or communicated to third parties, with Smartband, S.L. being the sole responsible party for its processing and custody.

Any person has the right to obtain confirmation about whether Smartband, S.L. is processing personal data concerning them, or not. Specifically, interested parties may request the right of access to their personal data, as well as receive them in a common format and mechanized reading if the processing is carried out by electronic means (right of portability). Likewise, interested parties may request the right to rectification of inaccurate data or, where appropriate, request its deletion when, among other reasons, the data is no longer necessary for the purposes for which it was collected. Additionally, in certain circumstances, interested parties may request the limitation of processing of their data, or in certain circumstances and for reasons related to their particular situation, interested parties may exercise their right to object to the processing of their data. Smartband, S.L. will stop processing the data, except for compelling legitimate reasons, or the exercise or defense of possible claims or in those exceptions established in applicable regulations. Likewise, we inform you that you have the right to withdraw your granted consents at any time, without this affecting the lawfulness of processing based on consent prior to its withdrawal. The User is also informed that at any time they can exercise the mentioned rights by writing to us using the contact information that appears in Section 1, 'data controller' of this Data Protection and Privacy Policy of Smartband, S.L., attaching a copy of their ID. You will also have the right to file a complaint with the Spanish Data Protection Agency, especially when you have not obtained satisfaction in the exercise of your rights. Spanish Data Protection Agency. C/ Jorge Juan, 6 28001 – Madrid Phone: 901100099 / 912663517

In accordance with the current Regulation (EU) 2016/679, Smartband, S.L. informs that the personal data of the Users of the website will be processed for the processing activity indicated in each data collection form on our website by Smartband, S.L. Such processing of your data will be protected by your own consent. By clicking the "SEND" button, the User consents to the processing of their data by Smartband, S.L. Likewise, we inform you that except for legal obligation or express consent on your part, Smartband, S.L. will not transfer your data to third parties. (In case of transfer, inform what data and to whom they will be transferred) Likewise, the User is informed that at any time they can exercise the rights of access, rectification or deletion of data as well as have other rights recognized in this document and regulated in Regulation (EU) 2016/679, notifying Smartband, S.L., with Tax ID B42801043 and registered office at C/ Madre Teresa de Calcuta 75 3º B 28049 – Madrid (Madrid), contact email with the company is: info@proteckthor.com. On the other hand, in accordance with the provisions of Law 34/2002, of July 11, on Information Society Services and Electronic Commerce, Smartband, S.L. undertakes not to send advertising via email without having previously obtained the express authorization of the recipient. The User may object to receiving advertising by checking the corresponding box.

These Conditions will be governed at all times by the provisions of Spanish and European legislation on personal data protection and privacy.